Returns and refunds

How a shopper returns something bought through our checkout and how the refund comes back.

Why we need it

Bahrain consumer protection sets minimum rights. Each store sets its own policy on top. The shopper needs one page that explains both.

What it must cover

01Statutory rights that no store policy can reduce
02How the store policy is shown before purchase
03How to request a return in the account
04Refund route and timing
05Faulty on arrival, wrong item, change of mind

Rules it answers to

Consumer Protection Law, Law No. 35 of 2012, and its executive regulations

Placeholder

This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.