Minimum returns policy for stores

The floor every store policy must meet before it can be shown on a storefront.

Why we need it

Stores set their own policy. We need a floor so the shopper page can promise something.

What it must cover

01Statutory minimum
02Faulty on arrival handling
03Return window options
04Restocking fees, if allowed
05How returns are logged in the portal

Rules it answers to

Consumer Protection Law, Law No. 35 of 2012, and its executive regulations

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This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.