Machina+Partners
For storesPlaceholder
Standard
Store performance standards
The metrics we score stores on and the thresholds for a warning, a suspension and a delisting.
Why we need it
Suspension under the terms has to rest on published, measurable standards or it will be argued.
What it must cover
- 01Order defect rate
- 02Late dispatch rate
- 03Cancellation rate
- 04Response time
- 05Price accuracy incidents
- 06Warning, suspension and delisting thresholds
Placeholder
This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.