Warranty and after sales

Which warranty applies to an item, who honours it, and how Machina+ helps.

Why we need it

Electronics buyers ask about warranty before anything else. Grey imports and authorised stock carry different cover.

What it must cover

01Manufacturer, store and extended warranty explained
02Authorised versus non authorised stock on listings
03How to claim, and what Machina+ does if the store does not respond
04Relationship to repair bookings

Rules it answers to

Consumer Protection Law, Law No. 35 of 2012, and its executive regulations

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This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.