Repair and installation booking terms

What a shopper agrees to when they book a repairer or installer through Machina+.

Why we need it

The partner does the work. Machina+ made the introduction. The line between the two has to be clear, including for data on the device.

What it must cover

01Machina+ as the booking platform, partner as the service provider
02Listed price bookings and sealed quote requests
03The quote range as a ceiling and revised quotes
04The booking fee, when it is refunded and when it is kept
05Data on the device and backups
06Warranty on the repair and re repair
07Cancellations, no shows and rescheduling
08Complaints

Rules it answers to

Consumer Protection Law, Law No. 35 of 2012, and its executive regulations
Personal Data Protection Law, Law No. 30 of 2018

Placeholder

This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.