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Policy

Rewards and referral terms

How points, referral credit and price fall prizes are earned, valued and withdrawn.

Why we need it

Any programme with value attached needs rules on earning, expiry, abuse and what happens if we end it.

What it must cover

  • 01Earning and expiry
  • 02Value and what it can be spent on
  • 03Referral eligibility and self referral
  • 04Abuse and clawback
  • 05Changing or ending the programme

Rules it answers to

  • Consumer Protection Law, Law No. 35 of 2012, and its executive regulations

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