Parts sourcing and genuine parts policy

How parts are described to the customer and what counts as genuine, OEM equivalent or used.

Why we need it

Most repair disputes are about parts. A shared vocabulary prevents them.

What it must cover

01Part grades and labels
02Disclosure on the quote
03Prohibited parts
04Warranty by grade

Placeholder

This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.