Booking cancellation and no show policy

What happens when a shopper or a partner cancels, reschedules or does not turn up.

Why we need it

Both sides need the same rule, applied the same way, or the calendar falls apart.

What it must cover

01Free cancellation window
02Late cancellation by shopper
03Cancellation by partner and the penalty
04No shows on both sides
05Rescheduling

Placeholder

This page holds the brief, not the document. When the document is written it replaces this page and the row in the directory turns green. Questions go to partners@machinaplus.com.